Acceptable Use Policy

Acceptable Use Policy

Last updated: September 2026

This Acceptable Use Policy ("AUP") sets out the rules and guidelines governing your use of the FiRenX website and the purchase of our products. By accessing or using our website, you agree to comply with this policy.

1. Permitted Use

You may use our website and purchase our products for lawful, personal, and non-commercial purposes only, in accordance with these terms and all applicable laws and regulations.

2. Prohibited Conduct

You must not use our website or services to:

  • Violate any applicable local, national, or international law or regulation.
  • Submit false, misleading, or fraudulent information, including during checkout or account registration.
  • Engage in any conduct that is harmful, offensive, abusive, defamatory, or discriminatory.
  • Attempt to gain unauthorised access to any part of our website, systems, or data.
  • Interfere with or disrupt the operation of our website or servers.
  • Use automated tools (bots, scrapers, crawlers) to access or collect data from our website without prior written consent.
  • Reproduce, duplicate, copy, or resell any part of our products or website content without authorisation.
  • Impersonate FiRenX, our staff, or any other person or entity.

3. Product Use

Our products are intended for personal use only and must be used in accordance with the product instructions and guidelines provided. FiRenX is not liable for any damage or injury resulting from misuse of our products.

4. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of FiRenX and is protected by applicable intellectual property laws. Unauthorised use is strictly prohibited.

5. Enforcement

We reserve the right to suspend or terminate access to our website for any user who violates this policy, without notice and at our sole discretion. We may also report violations to relevant authorities where required by law.

6. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

7. Contact Us

If you have any questions about this policy, please contact us via our Contact page.